Privacy Policy

Effective Date: 5/11/2025
Company Name: Wujoud
Website: https://wujoud.me
Email: info@wujoud.me
Location: Beirut, Lebanon

1. Introduction and Scope

Wujoud ("we," "our," "us") values your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, and safeguard your personal data when you visit our website wujoud.me, make a purchase, participate in events, or engage with our services.
By using our website or services, you consent to the collection and use of information in accordance with this policy.

2. Information We Collect

We may collect the following categories of personal information:

  • Contact Information: Name, email address, phone number, and mailing address.

  • Account Information: Login credentials and user preferences (if applicable).

  • Payment Information: Billing details and transaction records (processed securely through third-party payment providers).

  • Order and Service Information: Purchase history, product preferences, and delivery details.

  • Event Participation Data: Photos, videos, and consent forms related to Wujoud events or fragrance experiences.

  • Technical Data: IP address, browser type, device identifiers, and website usage statistics.

3. How We Collect Your Information

We collect information in the following ways:

  • Directly from you: When you place an order, contact us, or subscribe to our newsletters.

  • Automatically: Through cookies and analytics tools when you browse our website.

  • From third parties: Such as payment processors, social media integrations, and marketing platforms that you choose to engage with.

4. Use of Personal Information

Wujoud uses your personal information to:

  • Process and fulfill orders, including shipping and delivery.

  • Communicate with you regarding purchases, promotions, or inquiries.

  • Improve our website, products, and customer experience.

  • Personalize marketing and product recommendations.

  • Manage event participation and after-event engagement.

  • Comply with legal and regulatory obligations.

We will not use your information for purposes other than those explicitly stated without your consent.

5. Event Photography and Videography

During events, Wujoud may capture photos and videos for promotional use on our website, social media platforms, and marketing materials.

  • Participants will be informed prior to any recording.

  • If you do not wish to appear in such media, please notify us in writing before or during the event.

  • Wujoud respects your right to privacy and will honor any reasonable request for removal of images or videos upon written request.

6. Sharing and Disclosure of Information

We may share your personal data only in the following circumstances:

  • With service providers: For payment processing, shipping, and marketing purposes, under strict confidentiality agreements.

  • With legal authorities: When required by law, court order, or government request.

  • In business transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the acquiring entity, maintaining equivalent protection standards.

We do not sell or rent your personal data to third parties.

7. Third-Party Services

Our website may include links to external services, such as social media, analytics, and payment platforms.
Please note that we are not responsible for the privacy practices or policies of these third parties. We encourage you to review their respective privacy statements before sharing any personal information.

8. Data Security and Protection

We implement reasonable administrative, technical, and physical safeguards to protect your data from unauthorized access, alteration, disclosure, or destruction.
This includes encrypted communications (SSL), secure payment gateways, and restricted access to personal data by authorized staff only.

However, no online system can guarantee 100% security, and you acknowledge that data transmission over the internet carries inherent risks.

9. Retention of Data

We retain personal data only for as long as necessary to fulfill the purposes described in this policy or as required by applicable law.
Once data is no longer needed, it will be securely deleted or anonymized.

10. Your Rights and Choices

You have the right to:

  • Access and receive a copy of your personal data.

  • Request correction or deletion of your information.

  • Withdraw consent for marketing communications at any time.

  • Object to processing where applicable under data protection laws.

To exercise these rights, contact us at info@wujoud.me with proof of identity for verification.

11. Children’s Privacy

Wujoud does not knowingly collect personal data from individuals under the age of 18.
If we become aware that we have inadvertently collected such data, we will delete it immediately.

12. International Data Transfers (if applicable)

If your data is transferred outside Lebanon, we ensure that adequate safeguards are in place to maintain data protection standards consistent with applicable laws.

13. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

  • Enhance site functionality and user experience.

  • Analyze traffic and usage trends.

  • Personalize content and advertisements.

You can manage your cookie preferences through your browser settings. Disabling cookies may limit website functionality.

14. Changes to This Privacy Policy

Wujoud reserves the right to update or modify this Privacy Policy at any time.
Changes will be posted on this page with an updated "Effective Date." Continued use of our services constitutes acceptance of the revised policy.

15. Contact Information

For any questions, concerns, or requests regarding this Privacy Policy, please contact:
Email: info@wujoud.me
Website: https://wujoud.me
Address: Beirut, Lebanon